Shipping and returns
Find out everything you need to know about how we ship your treats and our easy return policy. Your pet's happiness is our priority, and we want your experience with Sona Ridge to be perfect every time.
Quick and reliable delivery for your furry friends
We're dedicated to getting your pet's favorite treats to you swiftly and safely. All orders typically arrive within 3 to 7 business days after shipping. We strive to process and dispatch your order as quickly as possible so your beloved companions don't have to wait long!
Simple and clear shipping costs
Enjoy free shipping on all orders over $35. For orders under $35, a flat shipping fee of $4.95 applies. We believe in transparent pricing, so you'll always know what to expect. Get ready to stock up on delicious and nutritious treats without any hidden costs.
Hassle-free returns and exchanges
Your satisfaction is incredibly important to us at Sona Ridge. If your order arrives damaged, incorrect, or if you're not completely happy with your experience, please contact us within 7 days of delivery. We'll gladly offer a replacement or refund when appropriate. Reach out to us at orders@sonaridgellc.com and we'll be happy to assist you.
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